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Logistics optimization for a medium-sized auto parts factory

A medium-sized auto parts manufacturer regularly sought transport from northern to southern Germany, but had difficulties finding reliable transport companies. Communication was often unclear and there was no central system for managing orders.

Routewise gave the company access to an extensive network of transport providers. The control tower ensured real-time tracking and offered 24/7 support. Thanks to the central system, the managing director was able to easily create and control all orders.

The effects were clear:

  • More orders: By accessing the Routewise marketplace, the company was able to book more shipments and thus increase production
  • Better transparency and communication: The control tower enabled real-time tracking and rapid communication when needed
  • Higher customer satisfaction: Improved transparency and seamless logistics led to satisfied customers and increased reliability

Since implementing Routewise, the company has not only been able to improve transport logistics, but also increase efficiency and gain customer trust. Real-time tracking and direct access to support gave the managing director the control he needed for an efficient logistics process.

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FAQ

What support options does the Routewise TMC offer for operational issues?

The Routewise TMC provides you with comprehensive and reliable support for all operational issues that may arise during your shipments. You can reach Routewise Support anytime via phone, email, or chat and get quick and professional help. The Routewise TMC also monitors your shipments in real time and informs you of possible disruptions or delays. The Routewise TMC also offers you solutions and alternatives to make your shipments as smooth as possible.

What kind of support does Routewise provide for questions or issues on the marketplace?

Routewise offers comprehensive and reliable support for questions or problems on the marketplace, which can be reached at any time via phone, email or chat.

As a customer, how can I compare and select offers on the Routewise Marketplace?

As a customer, you can easily and quickly compare and select offers on the Routewise Marketplace by publishing your transportation requirements and receiving offers from various transportation providers that you can filter and sort according to various criteria.

What are the benefits of the Routewise Marketplace compared to traditional freight forwarding solutions?

The Routewise marketplace offers more choice and flexibility, more transparency and control, and more security and reliability in transportation.

How does Routewise choose transportation providers for the marketplace?

Routewise selects transport providers for the marketplace according to strict quality and safety criteria and regularly reviews and evaluates them.