Everything is under your control

With the Control-Tower Service, our experts manage and monitor your transport chain, ensure compliance and offer individual solutions for every challenge.

Active transport control

Would you like us to closely monitor the transport? We provide the professionals.

Active transport tracking

Do you always want to be informed about your shipments? We are your partner for managing your shipments. Our experts check the status, position, ETA and documents of your transports for you in real time.

problem solutions

Don't worry about potential problems with your shipments. Our experts analyse the situation, find the best solution and implement it. You will receive the fastest possible feedback on the status and results.

Rules

We compare, you decide. We weigh up the pros and cons for you and get back to you when a decision needs to be made. You have the option to choose different scenarios and find the best option.

Routwise Experts

During transportation, unforeseen problems may arise. We provide independent experts who take the necessary steps and do not leave you alone with the problems. Our 24/7 support is there for you — even in multiple languages.

Independent experts

We offer you a team of independent experts who will take care of your shipments. They have many years of experience, extensive knowledge and a high level of competence in the logistics sector. They are neutral, objective and solution-oriented.

24/7 control tower support

We offer 24/7 support to answer any questions or problems you may have. You can contact us via phone or email. We're always here for you when you need us.

Multilingual

We offer multilingual support that helps you in your preferred language. We speak your language when it comes to your shipments.

Added Services

Let us get the job done with our wide range of added services. From active order entry to carrier onboarding to invoice control, we have the solutions, processes and capacities ready.

Invoicing

On request, we will check and approve the invoice for you. We check the carrier invoices for plausibility and completeness. We approve the invoices or forward them to you. Save time and money with our invoicing service.

Onboarding

On request, we can take care of carrier onboarding. We'll register, verify, train, and integrate your carriers into our system. We'll make sure that your carriers meet all the requirements to work with you.

Optimization

We optimize your transports for you. We analyse your transport data, identify potential, suggest improvements and implement them. We make sure that your transports become more efficient, cost-effective and environmentally friendly.

Compliance

We monitor compliance with laws, regulations and standards at all stages of your transport chain. We ensure that your shipments are handled safely, legally and responsibly.

Make sure that every job is a success.

Tailored service — call on our logistics experts with many years of experience, especially when things get tight, human intelligence is “worth its weight in gold”.

Expert support at any time through our Control Tower

There for you around the clock: Our Control Tower team acts as your direct partner in logistics, actively working with transport providers, drivers and all necessary logistics details to best meet your requirements. Benefit from our expertise and let us coordinate your shipments — at any time of day.

24/7 support
24/7 support from experienced logistics experts
Multilingual communication
Support in various languages for our customers
Individual problem solution
Tailored solutions for specific challenges
Quick response times
Efficient processing and resolution of customer inquiries
Claim Management
Professional handling of complaints and claims
Advice and recommendations
Expert advice for optimal transport solutions

Features and features

Our sophisticated functions effectively help you achieve your goals. Grow beyond the competition with our special features.

Expert help when you need it

Our control tower experts are available 24 hours a day, 7 days a week to ensure that your shipments run smoothly. With our multilingual team, we're always just a call or click away.

Unified invoicing

Simplify your transportation billing with Routewise with Unified Invoicing. We bundle all your transport invoices into a single, clearly structured statement. This significantly reduces administrative work, improves your financial overview and makes it easier to control and track your transport costs.

Risk management

Routewise's risk management aims to maximize the safety and reliability of your transportation processes. Supported by our control tower, we proactively identify potential risks in your transport chain and develop tailor-made strategies to minimize risks. This enables you to deal with potential disruptions proactively and strengthens the resilience of your logistics.

Proactive incident management

With our proactive fault management, Routewise ensures seamless continuity of your transport chain. By identifying and addressing transport problems at an early stage, we minimize downtime and ensure the reliability and punctuality of your deliveries. Our control tower uses rapid response mechanisms to ensure smooth processing at all times.

Logistic in logic

Complement your logistics with the Routewise Transport Management Center (TMC).

FAQ

Frequently asked questions

How does the Routewise Control Tower contribute to saving costs and increasing efficiency?

Routewise's Control Tower is managed by our experts, who have in-depth logistics knowledge and are real people. They help you to efficiently monitor and optimize your transport processes. With the Control Tower, you can reduce your transport costs through improved planning and increase transport quality through active monitoring.

Do you have any further questions?

Just contact us. We've got the answers.

Do you have any questions or do you need assistance?

Thank you very much for your request. We will get back to you as soon as possible.
An error has occurred, please try again

Our support, always there for you

Do you have any questions or do you need help? Our experienced support team is here to help.

FAQ

As a customer, how can I compare and select offers on the Routewise Marketplace?

As a customer, you can easily and quickly compare and select offers on the Routewise Marketplace by publishing your transportation requirements and receiving offers from various transportation providers that you can filter and sort according to various criteria.

What kind of support does Routewise provide for questions or issues on the marketplace?

Routewise offers comprehensive and reliable support for questions or problems on the marketplace, which can be reached at any time via phone, email or chat.

What support options does the Routewise TMC offer for operational issues?

The Routewise TMC provides you with comprehensive and reliable support for all operational issues that may arise during your shipments. You can reach Routewise Support anytime via phone, email, or chat and get quick and professional help. The Routewise TMC also monitors your shipments in real time and informs you of possible disruptions or delays. The Routewise TMC also offers you solutions and alternatives to make your shipments as smooth as possible.

How does the Routewise Shipper TMS contribute to reducing costs and increasing efficiency in logistics?

The Routewise Shipper TMS helps to reduce costs and increase efficiency in logistics by allowing you to plan, book, manage and optimize your shipments intelligently and automatically.

Can I integrate Routewise with my existing ERP system?

Yes, Routewise offers flexible and easy integration with various ERP systems. You can connect Routewise to your ERP system via an API or an EDI interface and thus synchronize and optimize your logistics data.

See Routewise in action

Request a free demo now and discover how our integrated Marketplace, Control-Tower and Shipper-TMS solutions can help you save time and reduce costs.

Thank you very much for your request!

We will get back to you as soon as possible.

An error has occurred, please try again