FAQ

Get answers to your questions about Routewise

Do you have any questions about our services or how our platform works? Our FAQ page provides comprehensive answers to frequently asked questions so you can get a better understanding of Routewise and how our solutions can help your business.

Routewise TMC

Can I integrate Routewise with my existing ERP system?

Yes, Routewise offers flexible and easy integration with various ERP systems. You can connect Routewise to your ERP system via an API or an EDI interface and thus synchronize and optimize your logistics data.

How does the Routewise TMC ensure the security and compliance of my data?

The Routewise TMC secures and protects your data through strict technical and organizational measures. With encrypted transmission and secure storage, it complies with current data protection regulations. It is also guaranteed that only authorized persons have access to your data. Routewise TMC also allows you to edit or remove your data as you wish.

What exactly is the Routewise Transport Management Center (TMC)?

The Routewise Transport Management Center (TMC) is a digital platform that enables you to comprehensively and intelligently manage your logistics processes. With the Routewise TMC, you can plan, book, track, optimize and analyze your shipments. The Routewise TMC gives you access to a wide network of qualified and certified transport providers who offer you the best prices and services. The Routewise TMC also offers you transparent and simple billing and documentation of your transports.

How does the bidding process work on the Routewise Marketplace?

The bidding process on the Routewise Marketplace allows you to get the best deals for your transportation needs. You can post your transportation requirements on the marketplace and get offers from qualified and verified transportation providers. You can compare offers based on price, quality, delivery time and other criteria and choose the best offer. You can also communicate and negotiate directly with transportation providers.

What support options does the Routewise TMC offer for operational issues?

The Routewise TMC provides you with comprehensive and reliable support for all operational issues that may arise during your shipments. You can reach Routewise Support anytime via phone, email, or chat and get quick and professional help. The Routewise TMC also monitors your shipments in real time and informs you of possible disruptions or delays. The Routewise TMC also offers you solutions and alternatives to make your shipments as smooth as possible.

How can the Routewise TMC improve my logistics processes?

The Routewise TMC offers a variety of options to optimize your logistics processes. On the one hand, you can save costs by finding the best offers on the Routewise marketplace and organising your shipments more efficiently. On the other hand, you improve the quality of your shipments by evaluating and monitoring the performance of your providers, which in turn reduces delivery times and increases customer satisfaction. The Routewise TMC also ensures greater transparency and security, as you can track shipments in real time and manage all important data and documents centrally.

Marketplace

How does Routewise choose transportation providers for the marketplace?

Routewise selects transport providers for the marketplace according to strict quality and safety criteria and regularly reviews and evaluates them.

As a customer, how can I compare and select offers on the Routewise Marketplace?

As a customer, you can easily and quickly compare and select offers on the Routewise Marketplace by publishing your transportation requirements and receiving offers from various transportation providers that you can filter and sort according to various criteria.

What kind of support does Routewise provide for questions or issues on the marketplace?

Routewise offers comprehensive and reliable support for questions or problems on the marketplace, which can be reached at any time via phone, email or chat.

What are the benefits of the Routewise Marketplace compared to traditional freight forwarding solutions?

The Routewise marketplace offers more choice and flexibility, more transparency and control, and more security and reliability in transportation.

Can I integrate the Routewise Marketplace with my existing logistics systems?

Yes, the Routewise marketplace can be connected to existing logistics systems via an API or an EDI interface.

Control-Tower

How does the Routewise Control Tower contribute to saving costs and increasing efficiency?

Routewise's Control Tower is managed by our experts, who have in-depth logistics knowledge and are real people. They help you to efficiently monitor and optimize your transport processes. With the Control Tower, you can reduce your transport costs through improved planning and increase transport quality through active monitoring.

Shipper-TMS

Is the Routewise Shipper TMS suitable for businesses of all sizes?

Yes, the Routewise Shipper TMS is suitable for companies of all sizes as it is scalable and adaptable to the different transportation volumes, types, complexities, and needs of companies of all sizes.

How does the Routewise Shipper TMS contribute to reducing costs and increasing efficiency in logistics?

The Routewise Shipper TMS helps to reduce costs and increase efficiency in logistics by allowing you to plan, book, manage and optimize your shipments intelligently and automatically.

How does the Shipper TMS integrate into existing IT infrastructures?

The Shipper TMS integrates into existing IT infrastructures by providing a flexible and simple interface to various IT systems.

What are the advantages of the Routewise Shipper TMS compared to traditional systems?

The Routewise Shipper TMS offers you several advantages over traditional systems, including more functionality and flexibility, more transparency and control, and more security and reliability in your shipments.

How can the Routewise Shipper TMS make my logistics processes more efficient?

Routewise's Shipper TMS can make your logistics processes more efficient by allowing you to plan, book, manage and optimize your shipments intelligently and automatically.

Transport provider

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FAQ

How does the Routewise Shipper TMS contribute to reducing costs and increasing efficiency in logistics?

The Routewise Shipper TMS helps to reduce costs and increase efficiency in logistics by allowing you to plan, book, manage and optimize your shipments intelligently and automatically.

What are the advantages of the Routewise Shipper TMS compared to traditional systems?

The Routewise Shipper TMS offers you several advantages over traditional systems, including more functionality and flexibility, more transparency and control, and more security and reliability in your shipments.

What kind of support does Routewise provide for questions or issues on the marketplace?

Routewise offers comprehensive and reliable support for questions or problems on the marketplace, which can be reached at any time via phone, email or chat.

How does the Shipper TMS integrate into existing IT infrastructures?

The Shipper TMS integrates into existing IT infrastructures by providing a flexible and simple interface to various IT systems.

How can the Routewise TMC improve my logistics processes?

The Routewise TMC offers a variety of options to optimize your logistics processes. On the one hand, you can save costs by finding the best offers on the Routewise marketplace and organising your shipments more efficiently. On the other hand, you improve the quality of your shipments by evaluating and monitoring the performance of your providers, which in turn reduces delivery times and increases customer satisfaction. The Routewise TMC also ensures greater transparency and security, as you can track shipments in real time and manage all important data and documents centrally.